Refund policy

No Returns Policy

At Golden Afternoon, all sales are final, and we do not accept returns or exchanges. We encourage you to review your order carefully before completing your purchase.

Damages and Issues
Please inspect your order upon reception. If an item is defective, damaged, or if you receive the wrong item, contact us immediately at contact@goldenafternoon.co.uk so that we can evaluate the issue and provide a resolution.

Exceptions / Non-Returnable Items
As a no-returns policy applies, we cannot accept returns for any items, including but not limited to:

• Perishable goods (e.g., food, flowers, plants)
• Custom or personalized items
• Personal care products (e.g., beauty products)
• Hazardous materials, flammable liquids, or gases
• Sale items or gift cards

If you have questions about your purchase or concerns about a specific item, feel free to reach out to us at contact@goldenafternoon.co.uk.

Refunds
Refunds are only issued in cases where the item is defective, damaged, or incorrect. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If you have not received your refund after 15 business days, contact us at contact@goldenafternoon.co.uk for assistance.